Data Security |
Description of approach to identifying and addressing data security risks |
FN-CB-230a.2 |
Internet of things and cyber security (Principle G) |
Data security and privacy |
Data Governance |
Financial Inclusion and Capacity
Building |
(1) Number and (2) amount of loans
outstanding that qualify to programmes designed to promote small business and community development |
FN-CB-240a.1 |
Graph – 15: Composition
of loans granted by Commercial Bank to the SME sector |
Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers |
FN-CB-240a.4 |
Figure – 20: Financial Inclusion
and skill development programmes |
Incorporation of Environmental,
Social, and Governance Factors in Credit Analysis |
Description of approach to incorporation of environmental, social and governance (ESG) factors in credit analysis |
FN-CB-410a.2 |
Responsible Financing –
A cohesive effort |
Socially and environmentally sustainable lending and practices |
Group Social and
Environmental Policy |
Social and Environmental Risk |
Financed Emissions |
Gross exposure for each industry by asset class |
FN-CB-410b.2 |
Note 33.1 (c) to the Financial Statements- Analysis of financial assets at amortised cost – loans
and advances to other customers by industry |
Business Ethics |
Total amount of monetary losses as a result of legal proceedings associated with fraud, insider trading, antitrust, anti-competitive behaviour, market manipulation, malpractice, or other related financial industry laws or regulations |
FN-CB-510a.1 |
Review of operational risk |
Graph – 56: Composition
of losses-2023 |
Graph – 57: Losses by
number of events |
Graph – 58: Losses by value |
Description of whistleblower policies
and procedures |
FN-CB-510a.2 |
Code of Business Conduct and Ethics (principle D.6) |
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Whistleblowing (Principle D.6.4) |