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My Report
Table – 02
| Sustainability Pillar | Capital/Indicator | Unit of Measure | 2023 | 2022 | Impacted Outcome |
Sustainable banking |
Intellectual capital |
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| Brand Equity (Brand Finance) | Rs. Bn. | 43.600 | 46.700 | Customer centricity promoting financial inclusion |
|
| Brand ranking (Brand Finance) | Number | 3 | 3 | ||
| Compliance with industry standards- ISO 27001:2103,PCI-DSS, Baseline Security Standards | Compliance | Yes | Yes | Prudent growth | |
| Key digital banking initiatives/products introduced during the year | New product/feature | Flash FAM | Flash toolkit | Lead through innovation for sustainable products and services | |
| Commercial Bank LEAP GlobalLinker | Flash Wearable Banking | ||||
| eSavings & eMoney Market accounts | Arunalu Children Savings account in foreign currency | ||||
| “SimplePay” to facilitate digital payments, particularly for SME merchants | Millionaire Investment Plan in foreign currency | ||||
| “Visa Direct” and “MasterCard Send” card-based fund transfer facilities | Loans against eFD | ||||
| “Green home loan” and “Green building loan” |
Personal loan request feature on ComBank Digital | ||||
| e-FDs opened during the year as a % of total FDs opened | % | 50 | 27 | ||
| YoY Growth in digital banking retail customer base | % | 46 | 49 | Customer centricity promoting financial inclusion |
|
| Number of existing customers migrated to online banking channels as at the end of the year | Number | 335,322 | 265,183 | ||
| Total number of financial transactions initiated through digital channels during the year | Number (Mn.) | 58.265 | 49.087 | ||
| ComBank digital customer base as at the end of the year |
Number | Over 1,100,000 | Over 800,000 | ||
| Digital penetration | % | 36 | 29 | ||
Social and relationship capital |
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| Facilities subjected to SEMS screening during the year |
Number | 11,925 | 11,792 | Prudent growth leveraging responsible finance |
|
| Green financing portfolio | Rs. Bn. | 17.76 | 16.48 | ||
| Green Financing Facilities disbursed during the year |
Number | 649 | 261 | ||
| Contribution of Green finance portfolio for reduction of CO2 emissions to the atmosphere | CO2 Tonnes. | 233,918 | 229,752 | ||
| Adoption of IFC Performance Standards | Complied with | Yes | Yes | ||
| Bank's position as a lender to the SMEs | Ministry of Finance Data | Largest SME lender in 2022 | Largest SME lender in 2021 | Customer centricity promoting financial inclusion |
|
| MSME participants in financial literacy programmes conducted by the Bank | Total Number (accumulated since 2011) | 14,907 | 12,699 | ||
| Members in ComBank BIZ Club | Total Number | 5,678 | 5,243 | ||
| Participants in Capacity-building programmes for women entrepreneurs | Total Number | 567 | 425 | ||
Responsible organisation |
Human Capital |
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| Employment opportunities created at the end of the year | Number | 5,201 | 5,121 | Green and safe workplace, workplace culture |
|
| New recruits during the year | Number | 589 | 369 | ||
| Investment in training and development during the year | Rs. Mn. | 88.620 | 65.375 | ||
| Total training hours during the year | Hours | 180,313 | 151,448 | ||
Natural capital |
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| Paper recycled | Kgs | 286,240 | 189,800 | Green and safe workplace, workplace culture |
|
| Reduction in paper usage | Number of A4 bundles | 27,000 | 51,500 | ||
| Branches connected with solar power generation | Number | 82 | 71 | ||
| Power generated through renewable sources | % | 16.09 | 15.09 | ||
| Total carbon footprint | |||||
| Direct (Scope 1) GHG emissions | CO2 Tonnes | 850 | 1,880 | ||
| Energy indirect (Scope 2) GHG emissions | CO2 Tonnes | 5,581 | 6,496 | ||
Community engagement |
Natural capital |
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| Reforestation | Area | 12,000 trees planted under the “100,000 Trees for Tomorrow” initiative |
Initiated the reforestation of a 100-hectare degraded habitat belonging to the Kandegama forest in the Polonnaruwa District | Environmental engagement | |
| Mangrove restoration | Scientific research publication/maintenance and eco-tourism promotion | 12,000 trees were planted
to cover 1.250 km in Kathduwa and Madolduwa islands |
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| Sea turtles released to date | Number | Over 72,000 | Over 50,000 | ||
Social & relationship capital |
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| IT labs established in rural schools at the end of the year | Total Number | 334 | 280 | Social engagement | |
| Number of students benefitted from IT labs |
Total Number | approximately 300,000 | approximately 250,000 | ||
| STEM classrooms in schools at the end of the year | Total Number | 170 | 140 | ||
| Students benefitted from STEM classrooms at the end of the year | Total Number | approximately 160,000 | approximately 130,000 | ||
| Math labs established in rural schools at the end of the year | Total Number | 122 | 85 | ||
| Supported the Vocational Training Authority to enroll students from Government schools and providing jobs at the end of the year | Number of jobs provided | Over 340 | Over 280 | ||
| Donation of critical medical equipment and infrastructure facilities to Government hospitals | Value and Number of hospitals | Rs. 16.0 Mn. and 8 hospitals | Rs. 17.5 Mn. and 8 hospitals | ||
| Initiatives to support social enterprise (initiated in 2023) | N/A | Collaboration with IFC and Sarvodaya to support establishing a Childcare Centre in Batticaloa | N/A | Social enterprise | |
| Collaboration with UNDP to donate a food dehydrating machine to Hettipola Village |
